Would not do it again based on my experience
I approached your software hoping it would give me easy remote access and help me manage my calling tools seamlessly, but honestly, by the time I reached the end of onboarding, I felt more confused than capable. The steps given didn’t really build confidence as I went along; instead, I was frequently stuck trying to figure out what to do next. The dialer and database features, which I assumed would be user-friendly, actually felt complicated and inconsistent. Automatic updates sometimes changed things without clear explanations, which just added to my uncertainty. I tried reaching telephonic support, but I had to wait long calls before getting some answers, and even then, the advice wasn’t easy to follow. The sign-up and payment process were fine only in comparison, but that did little to offset my overall frustration with the software. Given this experience, I don’t see myself using the platform again as it didn’t instill the confidence or simplicity I expected when I signed up.