Would not choose to go through this onboarding again
You offered training sessions and software to help manage remote workflows, but day to day I found this experience frustrating. Even after the initial setup, the software behaved inconsistently and I had to spend time trying to figure out issues that came up during regular use. Calls through the dialer would sometimes drop or not connect properly. The database feature didn’t always save changes as expected, and updates sometimes caused new glitches. Your telephonic support promised priority assistance, but I often felt stuck waiting for answers that came too late to be useful. The payment and invoicing process was simple enough, but it didn’t make up for the difficulties I faced in operation. Honestly, I wouldn’t go through this onboarding again knowing how much continuous troubleshooting was needed. It took more time and patience than I could commit, and the lack of smooth functioning day to day made the whole experience exhausting. I expected a more stable and supportive system for the tasks I needed to complete.