Skip to main content

WFHI review

Would not choose to go through that onboarding again

2 out of 52 of 5Verified purchaseTraining and onboarding

Would not choose to go through that onboarding again

I have to say, the initial setup seemed okay, but the day-to-day use of the training system quickly became a source of slight frustration. The updates sometimes installed automatically, but oddly enough I occasionally found that features I was comfortable with one day became harder to access or behaved differently the next. The calling tools were not always consistent, so that disrupted my workflow a bit and made me double-check if I was missing a step. Even though telephonic support was available, it wasn’t something I felt like using regularly as the connections were often slow to get through. While the database feature worked well at times, at other moments the integration felt glitchy, which was disappointing. Given all this, I don’t think I would want to repeat the onboarding process or rely solely on this system again without an alternative on standby. I don’t want to sound harsh, but the upsides were limited compared to how it felt later in actual usage.

Vishakha TandonJharkhand, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy