Would not choose to do this all over again
I found the initial onboarding process quite slow, and it took longer than I expected to get everything set up properly. The software seemed promising, but I struggled with some parts of the training that didn't address all my concerns. Support was available, but the wait time on the phone often stretched beyond what I considered reasonable. That said, once I finally got through the early stages, the automatic updates worked smoothly and did improve some functions without requiring extra effort from me. Despite this one positive aspect, the overall experience felt frustrating because I expected a more seamless start and clearer communication from the team. The database feature was functional, but without sufficient guidance, I found it challenging to integrate into my workflow efficiently. I appreciate that invoicing and payment steps were straightforward, however. Still, given the delay in getting going and the communication gaps, I don’t think I would choose to go through this process again.