Would Not Choose This Service Again Due To Poor Responsiveness
I found that the response times were consistently disappointing during my interaction for sales and pre-purchase information. Emails and calls often went unanswered for several days. When I was able to connect, the people were pleasant but not particularly proactive or informative. This lack of clear communication made the overview of product features and pricing feel frustrating and incomplete. Although the payment and invoicing processes were straightforward once I decided to proceed, the slow and irregular replies beforehand left a negative impression. Because of this, I doubt I would choose to invest in this service again as the initial experience is quite important for me. While the software itself seems to have potential, the insufficient engagement from the sales team does not inspire confidence or comfort to continue considering their offerings further. I hope they improve their communication approach for future customers.