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WFHI review

Would not choose the same confusing sales process again

1 out of 51 of 5Verified customerSales and pre-purchase

Would not choose the same confusing sales process again

The sales and pre-purchase process was quite frustrating in my experience. The steps didn't feel organized sensibly, and there was a lot of back and forth before I even had access to the software. It seemed like the sign-up came late in the process, which made it unclear what exactly I was committing to at first. I would have preferred a clearer explanation and a more straightforward procedure where invoicing and payment details were resolved early on instead of after multiple contacts. While the team was polite, the arrangement itself was not very user-friendly, which made me hesitant about recommending or doing this again. In hindsight, the whole pre-purchase experience could have been smoother, and that would have given me a better start with the product.

Kartik GadgilTamil Nadu, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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