Would never do this again after such poor response
When I first signed up thinking their responsiveness would be like what you'd expect from top services, I was immediately let down. The onboarding flow promised quick assistance but each time I had questions during the setup of their dialer and database features, the answers were slow or absent. Compared to other platforms I've tried for remote workflow software, WFHI’s support is not just less helpful but frustratingly unresponsive, making tasks drag on unnecessarily. I tried calling their telephonic support multiple times, expecting someone to guide me through automatic updates or explain the software quirks, but my calls were either unanswered or I was put on hold endlessly. Even the invoicing and payment clarification was hard to get and felt like a waste of effort. All in all, the experience fell way short of my expectations for responsiveness and customer care. If I could start over, I would avoid signing up with WFHI entirely because of the way they handled my queries and the overall lack of helpful communication.