Would likely use WFHI again despite some hiccups
Trying to find exactly what I needed during the pre-purchase phase with WFHI was a mixed bag. At one point, I remember trying to locate detailed information about the dialer’s capabilities, which was surprisingly easy thanks to a well-organized database section on the site. However, beyond that, the overall navigation of the FAQs and training previews felt somewhat scattered, making it hard to get a full picture of what to expect without contacting support. The invoicing and payment explanations were decent but didn’t answer all my questions upfront, so I had to call their assistance a couple of times. On the bright side, the telephonic support was responsive and polite whenever I reached out. By the time I began using the software itself, the automatic updates improved my workflow noticeably. Despite some small frustrations, the overall level of help and software usability has encouraged me to consider buying from WFHI again, as the positives generally outweighed the drawbacks in my experience.