Would likely purchase again despite few explanations missing
The explanations during the sales process were generally clear, particularly concerning the support and dialer tools. However, some of the finer details about the database functionality and how automatic updates would affect my workflow were less well explained than I would have liked. Despite this, the product performed as I expected when I started using it, and the billing system worked without issue. I would probably choose to purchase the software again because the day-to-day experience contended well with those minor gaps in explanation which I managed to fill through training and telephonic support.