Would I use WFHI support again? Probably not
I’ve dealt with support systems before, and WFHI’s telephonic support felt less efficient than what I was used to. The responses were often slow, requiring multiple calls just to resolve something simple. The setup instructions seemed less clear and not as streamlined compared to previous platforms I worked with. Although I acknowledge the staff tried to help, the overall communication style didn’t match my expectations. I can appreciate that the updates were automatic and consistent, but when I needed help, it was frustrating. So thinking about it, I probably won’t choose to rely on this particular support setup again given my prior experiences with smoother services that required less back-and-forth.