Would I use this again? Let me break it down to you
So I tried their software and went through the initial sales and pre-purchase phase, and honestly, it was a bit of a mixed bag. On one hand, the overall setup process was pretty clear, the sign-up was hassle-free, and the invoicing system is pretty transparent. On the other hand, I felt I might need some help again next time because the training left a few things vague for me — especially around how the dialer integrates with the database for calls over multiple days. Honestly, it’s not bad, and the automatic updates keep the software smooth, but some parts still feel like I’m navigating on my own. If I were to recommend it to a buddy, I’d say it’s good for folks who can troubleshoot some stuff by themselves but might be tricky if you expect complete hand-holding all the way through. In summary, it’s not perfect but workable, and I’d consider using it again provided I prepare a bit more in advance.