Would I use their assistance again? Probably not
My experience with the WFHI sales process was quite frustrating to be honest. Initially, the website looked promising with clear sign-up instructions, but once I began registering, I found several sections vague and unhelpful. The invoicing system worked fine, so I give credit there. However, the pre-purchase questions were a bit overwhelming, and the support team, while polite, seemed unable to clarify my doubts adequately. Given this, I am hesitant about needing help next time because I might face the same confusion and delays. Walking through the tools during onboarding felt disorganized, and there were moments when I didn’t know what to do next. I felt that the training and software demos could have been more thorough or intuitive. The database feature was explained well, but the dialer setup was confusing. Overall, I probably won’t rely on WFHI’s help again since I found the process more complicated than necessary.