Would I use the training again? A mixed experience to consider
I found the training and onboarding partially effective. On one hand, the initial setup guidance was clear and the software interface was explained well enough to get me started quickly. However, as I progressed, I encountered some difficulties with the dialer's integration and the database management features. These issues required multiple calls to support, and while they resolved some, others lingered longer than I expected. Given this, I'm not sure I'd rely solely on this training for another onboarding without supplementary support. The automatic updates sometimes altered workflows unexpectedly, which added to my hesitation. If improvements are made to streamline ongoing training and support, I might consider using this software again for future projects.