3 out of 53 of 5Verified customerSupport and communication
Would I use the support again? Reflecting on the experience
Looking back at how support handled the software glitches I faced, I see the positives and negatives clearly. When problems arose with the dialer during active hours, they did respond and provide solutions, but occasionally their advice felt generic and less precise than I needed. The automatic updates added some unexpected changes that took me a bit to adjust to. Considering this now, I’d probably seek support again because the team was polite and helpful overall, though I might be prepared for some trial-and-error on my part. The experience wasn’t flawless, but it wasn’t frustrating enough to put me off.