Would I use it again? Probably yes
Having tried several options prior to this, I find WFHI's software to be quite competent. It doesn’t dramatically outshine everything I've used before, but it holds its own when it comes to basic features like the dialer and database management. The automatic updates are a nice touch, ensuring the software stays current without extra hassle on my end. In terms of onboarding, while straightforward, I felt some sections could be simplified. The communication and telephonic support were consistent and courteous, which adds to the overall usability. When comparing the invoicing and payment process, it seemed fairly standard and didn’t cause unnecessary delays. Putting it all together, I think I’d probably use it again because the software fits neatly into my workflow even if it isn’t perfect. My one reservation would be that the pace of initial setup was a bit slower than expected, which could be frustrating if someone is impatient. Still, it’s a balanced experience, and I don’t feel strongly against or entirely for moving to something else just yet. So, overall, I would give it a nod for continued use.