Would I try using it again? Mixed feelings overall
When I first signed up, I thought the process was straightforward. However, there was quite a bit of repetition in entering similar information during onboarding which could have been streamlined. The waiting during the setup phase was somewhat longer than expected as well, which slowed me down. On the positive side, the calling tools and the dialer mostly functioned as intended, helping me to reach out smoothly during work hours. The database feature was useful for organizing contacts but occasionally felt limited when updating multiple records at once. Automatic updates happened without much hassle, which I appreciate for keeping things current. Telephonic support during this time was generally helpful, though sometimes I felt like I was waiting longer than I wanted. The invoicing and payment system worked fine; everything was clear and transparent, which made managing my subscriptions easier. Considering these points, I would try again because the software did meet many of my essential needs, but I would hope some of the less smooth areas improve. Overall, it did its job but with noticeable bumps along the way that made it a somewhat mixed experience.