I was looking to quickly get the software up and running so that I could test out the calling tools

I was looking to quickly get the software up and running so that I could test out the calling tools

I was looking to quickly get the software up and running so that I could test out the calling tools and database features during my remote work setup. Unfortunately, setting up the whole thing was not straightforward as I had imagined. The initial signup went smoothly but immediately after, I realized quite a few steps in the onboarding required significant ongoing input rather than being one-off. Updates kept rolling in, which meant I had to pause and adjust my settings repeatedly. This constant need to reconfigure made it more of a continuous setup process rather than a quick start. Despite the training sessions, I found the flow slightly inconsistent and it didn’t address all my questions. The dialer worked erratically throughout the week testing, and support calls didn't always resolve the issues effectively or in a timely manner. I expected more clarity about what portion of setup would need ongoing maintenance before I purchased. Given my experience, I doubt I would opt to purchase this service again or recommend it to someone seeking smooth, hassle-free remote workflow tools as it did not fulfill that need for me.