Would I try this again? Honestly, no
Reflecting on my experience with the support system, I found that I needed assistance multiple times, but the responses weren't very helpful or timely. Each time I reached out, I hoped the issue would be resolved faster than the previous one, but unfortunately, it wasn't. The lack of clear guidance made me frustrated, and the process felt like starting over every time. Now, looking back, I think I would avoid going through this again because the help offered didn't meet my expectations. It felt more like a procedural obligation than genuine support. From sign-up to ongoing questions, the level of communication left me doubting if I could rely on them next time. When dealing with software and training, I expect efficiency and clarity, and sadly, that was missing here. Therefore, if faced with a similar choice, I wouldn’t repeat this experience knowing what I now know about their support and communication.