Would I try it again? Probably not, mostly DIY for me
The biggest thing about this whole setup was how much of it I had to figure out on my own. They do have their training and support, but honestly, the information felt scattered at times and I ended up reading through manuals and trying on the software myself much more than I expected. The sales or pre-purchase walkthrough promised more guidance but it was mostly on me to navigate things. On the plus side, the software itself runs fairly well once you get your head around it, and the dialer and database features are decent enough. Still, I can’t say the onboarding was very beginner-friendly, and if I had to do it again, I would hesitate because it felt a bit overwhelming without consistent handholding. So yeah, I wouldn’t rush back for another round if I had the choice, but I do appreciate the tools provided.