Hey, so I’m just chatty about how I found support with WFHI — at first, I thought it was going to be

Hey, so I’m just chatty about how I found support with WFHI — at first, I thought it was going to be

Hey, so I’m just chatty about how I found support with WFHI — at first, I thought it was going to be easy-peasy because you just sign up and get going, right? But when I needed help figuring out some of the features on the call dialer, it took me a bit longer to find exactly what I was looking for. The website has a bunch of resources but jumping between FAQ and video tutorials wasn’t super smooth. On the other hand, when I finally called their telephonic support, the agent was pretty friendly and walked me through what I needed. I liked how they didn’t rush, which made me feel comfortable asking all my questions. Still, I feel like the onboarding could include more step-by-step explanations for using the database feature, because those parts weren’t as intuitive as I hoped. Overall, I’m on the fence about signing up again. The initial setup was okay, but next time, I might want a smoother support system or maybe more live assistance to avoid digging around so much on my own.