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WFHI review

Would I try again? Honestly, not likely

1 out of 51 of 5Verified customerSupport and communication

Would I try again? Honestly, not likely

I got stuck early on with WFHI software and honestly, the support communication was just confusing. The labels and wording they used for the telephonic support options didn’t make sense to me at all — like, I wasn’t sure what “Priority assistance” really meant here or how to get there. It all felt quite roundabout, and I had to call multiple times just to clarify basic things because the options didn’t match what I expected or needed. I kept feeling like I was going in circles without a clear solution or straightforward instructions to follow. This made me pretty frustrated. On top of that, the invoicing language felt off and I wasn’t confident about what I was paying for exactly. I wouldn’t say the training helped much either since the jargon stuck around everywhere. Putting it all together, I doubt I’ll go through this experience again because it just didn’t add up for me.

Keerthi SridharanManipur, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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