Would I take the training again? Not really
The training module promised a lot more clarity on remote workflow management than it actually delivered. One specific moment stood out: when the trainer tried to demonstrate the dialer integration with the database, it felt rushed and confusing. That was quite disappointing because I hoped it would be a highlight of the training. Apart from that, the rest of the onboarding felt quite generic and less tailored to actual workflow needs. I expected more detailed step-by-step guidance but received mostly overview content, which didn’t suit my learning style. While the software setup was somewhat manageable on my own, the training didn’t build my confidence as much as I had wanted. There were flashes where it was helpful, especially regarding automatic updates and invoicing processes, but overall, I think I might skip this training if I had to decide again.