I spent time using the software and going through the pre-purchase information with the intention of

I spent time using the software and going through the pre-purchase information with the intention of

I spent time using the software and going through the pre-purchase information with the intention of seeing if it suited my actual work hours. The calling dialer and database features looked promising, but when I tried to integrate them into my daily routine, I found there was a mismatch in timing and flow. The training sessions were helpful, yet they didn’t always align with when I could fully engage, which led to some frustration. Despite that, I have to admit the software operated reliably during the hours I used it, so it performed its basic functions well. The invoicing and payment process was straightforward enough, but it did require me to actively manage the steps closely, which took some patience. Telephonic support was available and they were polite, but not always able to solve issues instantly. Taking all this into account, I might not opt for the software again mainly because of the poor fit with my work schedule. If timing better matched, then I would possibly consider re-joining, but as things stand, I doubt I will renew or recommend it to others who work hours similar to mine.