Would I sign up again? Mostly yes, despite some delays
My experience with WFHI’s sales and pre-purchase process was largely positive, although not without some minor frustrations. The sign-up and invoicing steps were generally straightforward, but I did find myself waiting longer than anticipated at times for certain confirmations and updates. The automatic update feature for the software impressed me with its efficiency, ensuring minimal disruption to my workflow. However, the onboarding training sessions involved a bit of repetitive explanation that could have been more concise. Also, while support was accessible and polite over the phone, I occasionally experienced delays before getting connected to the right person, which was a little inconvenient. The database functionality integrates well with the dialing tools, making it a coherent suite once everything is set up. Overall, I found the entire process manageable and feel confident enough to use their service again, provided the small annoyances around waiting times are addressed. The quality of product and support justifies giving it another try, even if some repeat explanations are part of the experience.