Would I sign up again? I’m not sure after all this work
Reflecting on my journey with this software, I realize most of the effort was on me to figure out how things run smoothly. The sales and pre-purchase guidance felt minimal, and I had to spend a considerable amount of time understanding the invoicing and payment steps on my own. The demo sessions seemed promising but didn't quite prepare me for the practical nuances, especially with navigating the calling tools and database features. While the training offered some help, it wasn't as comprehensive as I had hoped for someone who’s relatively new to remote workflow software. I did appreciate that the telephonic support was accessible when I reached out, but honestly, that’s about where the positives end. In retrospect, the sign-up process felt overly complex and a bit frustrating without clearer step-by-step assistance upfront. I might hesitate before choosing the same route again unless the pre-purchase support improves to reduce this kind of trial-and-error approach. It was a learning experience, but not one I'm eager to repeat without significant changes to how they guide new customers.