1 out of 51 of 5Verified purchaseBilling and payments
Would I retry? Not sure because billing was confusing
I tried signing up and paying for their software, but honestly, the billing and payment process was quite frustrating. The labels used for charges and discounts weren't clear at all, and I spent way too much time trying to figure out if I was being charged correctly. The invoicing was technical, and the wording didn’t help clarify anything. On the plus side, the website’s UI was straightforward, but that didn't compensate for the confusion in the financial terms. After all this hassle, I'm hesitant to try their services again without a clear improvement in how they communicate payments and bills to customers. Transparency is key, and this process didn’t feel transparent.