Would I Repeat This? Probably Not Due to the Slow Start
I was really looking forward to getting started quickly after signing up but honestly, the whole pre-purchase and onboarding process tested my patience more than I expected. From the initial sign-up through to finally accessing the software and dialer, it felt like it took ages to get anything up and running. The training promised was helpful but wasn’t delivered promptly, which left me a bit stranded. Even when I reached out for telephonic support, while polite, responses were sometimes slow or required multiple calls. The automatic updates during this period didn’t help speed things up since they occasionally altered the interface without clear instructions. I do have to admit that once the database feature worked, it felt like a good tool. But overall, having to wait around and constantly check in made me wonder if I would do this again. I think I might look for something less time-consuming elsewhere, because this process definitely drained my enthusiasm before I even really began working with the software.