Would I repeat this onboarding experience? Honestly, no

Would I repeat this onboarding experience? Honestly, no

The onboarding and training procedure did not handle missteps gracefully. When I encountered a hiccup during the setup, the automatic updates failed to rectify the issue, leading to repeated call drops in the dialer tool. Support was slow to respond via phone, and the priority assistance did not meet expectations in resolving my concerns promptly. While the billing and invoicing went smoothly without errors, that was the only aspect I found somewhat reliable. Due to the inadequate handling of problems and poor response during critical moments, I would hesitate to undertake the onboarding again through this platform, despite appreciating some of the features.