Would I repeat the training? Probably, but with some reservations
Initially, I expected the onboarding experience to be straightforward and easy to grasp, but I found the search for particular features and instructions a bit more challenging than anticipated. The training modules were comprehensive but sometimes verbose, which slowed progress when I needed quick answers. Compared to similar software I’ve used before, WFHI’s offering feels robust but less intuitive in navigation. The database and dialer features worked well once I got the hang of them, and telephonic support was helpful when I reached out. Despite these positives, the time taken to locate essential resources was longer than I hoped. Given that, I would consider doing the training again, especially to reinforce areas I found confusing. Overall, while it demands patience, I believe it is workable and serves its purpose reasonably well though some improvements in layout could enhance the experience.