Would I repeat the process? Probably not
At first, I was hopeful when trying to reach out for some clarifications before making any purchase. I sent a few emails and tried to get a telephonic response, but the replies, when they came, were often delayed and vague. One moment in particular stands out: I was calling to confirm details about the invoice and payment process, but the person on the other side seemed distracted and gave me incomplete answers. That left me doubting the responsiveness going forward. I can't say everything was bad because the sign-up system did work as expected and the automatic updates seemed to come regularly. But the overall feeling was that the support was not very proactive or thorough, which is crucial in these kinds of services. Given this experience, I probably wouldn't do it again unless improvements are made in communication and responsiveness. It's important for a service like this to be reliable in response as much as in software features.