Would I pick it again? Not so sure after daily use
When I first got the software, the sales process made it all look so promising and easy to use. The first try of the calling tools and database was okay, but after a few days, I noticed some quirks that made me skeptical. The dialer sometimes lagged during long sessions, and the database searches weren't always as fast as I expected. These issues weren’t mentioned during the pre-purchase explanations. Over time, it felt like the software became more of a hassle daily, especially affecting how I planned my remote work hours. Despite the occasional helpful support calls, these glitches have put me off the idea of renewing or recommending it outright. I might give it another shot if improvements come through, but right now I’m thinking twice about doing it again. A lot depends on whether the company addresses the day-to-day reliability better, since that’s what really counts beyond the initial setup and sales talk.