Would I need help again next time?
When I was checking out what I needed before fully committing, I found some parts of the pre-purchase process quite helpful, especially the initial explanations. The sales team was polite and answered many of my questions, which created a decent impression. However, there were a few moments when things seemed less clear, like how some features would practically fit into my workflow. Because of that, I’m not fully confident whether I would feel comfortable doing it completely on my own if I decide to sign up again or upgrade. I think I might seek additional help next time, mainly because the setup and onboarding parts involved some complex steps that weren’t all covered in detail beforehand. So overall, mixed feelings: part of the experience was smooth, but part of it still leaves me wondering if I’ll reach out again in the future.