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WFHI review

Would I go through this again? Not really

2 out of 52 of 5Verified purchaseSupport and communication

Would I go through this again? Not really

Honestly, the support and communication from WFHI felt quite lacking compared to what I've used earlier. It was a tedious experience where explanations were often repetitive, as if I was already supposed to know the details. Unlike previous services, the telephonic support took longer to get through, and responses weren’t as clear or helpful. The order of processes didn’t feel intuitive, which added to my frustration. I can’t deny that the automatic updates worked fine and that the software was stable throughout. However, this doesn’t make me want to repeat the whole setup again. Getting the invoicing and payments sorted was also less smooth than I expected, which doesn’t help the overall impression. To be honest, if there was no other choice, I might consider it, but otherwise I’d prefer something more straightforward and easier to navigate without repeatedly having to explain my issues.

Aswathy PatilUttar Pradesh, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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