Would I go through the setup again? Maybe, but with reservations
Starting out with WFHI’s support and communication was a mixed bag for me. I began by signing up and waiting for the verification process, which took a little longer than I anticipated. Once that was done, the initial guidance on using the calling tools was helpful, although I had to spend extra time figuring out parts of the dialer interface on my own. I tried calling support a few times to get clarification on database features and noticed some improvement in their responses as I got further along. The automatic updates downloaded quietly in the background without disrupting my workflow, which was great. However, setting up payments involved emailing back and forth because the invoicing documentation wasn’t very clear initially. So, after the whole sequence, I’d say yes, I might use WFHI again because the software itself seems solid, but the process needs to be more straightforward and user-friendly. For people who like to dive in fast and smooth, this might test their patience. But for those who can invest time, it could be worth it.