Would I go through it again? Probably yes, but with reservations
My experience with the sales and pre-purchase process was mixed. Initially, it took longer than I expected to fully start using the software and training materials. The sign-up and payment were smooth, but the onboarding seemed to drag with some steps requiring more attention. The dialer setup needed some trial and error, and database integration wasn't immediate. I did find the automatic updates handy once they kicked in, helping keep everything current without manual effort. On the other hand, the telephonic support helped clarify issues but wasn’t always immediately available. Given this, I think I could go through this process again, particularly if I had more time to adjust and learn. The experience taught me patience, though it was slightly frustrating at times. So while it’s not a quick win, the structured approach and clear invoicing are positives that would make me consider using these services again.