Would I go for WFHI again? Mixed feelings really
Reflecting on my entire pre-purchase and sales experience with WFHI, I find myself caught between appreciation and some frustration. On one hand, the initial website and dashboards gave me enough information to get started with signing up and understanding the software offerings. But on the other hand, I often felt that I had to figure out quite a bit on my own, especially regarding the dialing tools and how best to integrate my existing contact database for effective use. The absence of clear, step-by-step guidance before purchase meant I had to rely heavily on trial and error after signing up. The sales team was helpful but didn’t provide all the nuances needed for a smooth transition into using the product. Now, a few weeks later, I can manage the software better, but I can’t shake the feeling that a more guided intake would have saved some headaches. Still, I think I’d consider giving WFHI another shot if the onboarding process becomes more intuitive.