Would I go for the training again? Yes, but with some caveats
I completed the initial training and onboarding with the WFHI software recently and was paying close attention to whether the wording and labels made sense throughout. The instructions were detailed but occasionally a bit too technical for someone new to remote workflows, which made a few steps slower. The labels generally matched the functionality, but some were ambiguous at first glance, requiring me to double-check the user guide. However, the structured layout and clear progression made it easier to revisit earlier sections for clarification. I particularly appreciated the explanations accompanying key features like the dialer and database access. The onboarding flow helped me familiarize myself with automations and automatic updates, though a few terms could benefit from simplification to reduce confusion for non-technical users. If I were to do it again, I’d probably prepare with some background reading to enhance comprehension from the start. Overall, I found the training valuable and empowering but recognize the benefit of being somewhat proactive in understanding the software terms. So yes, I would do it again, but I would hope for slightly clearer labels or an introductory glossary, which might make the experience smoother for others as well.