would i go for support calls during my work hours again? probably not
So here’s the thing about their support calls: the timing just doesn’t really match the hours I usually work in a day. Often I found myself waiting around or having to break my focus because the support center’s available times didn’t sync with my peak working hours. When I did get through, the help was decent enough but the process dragged on way longer than I thought it would. Even though the dialer and database software itself ran smoothly during my workflow, these support sessions kind of disrupted the momentum. Signing up was painless and payments were straightforward, but the ongoing telephonic support just felt off schedule for me personally. Honestly, I’m not sure I’d choose to do it all over again if I had a similar schedule. Maybe for someone with a different working pattern it might be fine, but for me, the mismatch in communication hours made it less convenient. Overall, good tech but support timing was a hassle.