Would I go for it again? Not really sure
I was hoping the support and communication would be a lot smoother than what I actually got. When I first signed up, the telephonic support seemed reasonably responsive, but as I progressed through the onboarding and training phases, the wait times got longer and the answers less clear. It felt like I was left to figure out a lot on my own, which isn't ideal especially when you're dealing with software meant for remote workflows. One thing I can say is that the automatic updates did happen without hassle and didn't disrupt my setup, so that was fine. But mostly, the experience didn't meet what I expected from their initial descriptions. The invoicing and payment process was straightforward enough, but that alone doesn’t make up for the gaps in communication. Frankly, I’m a bit unsure if I’d choose to sign up again, given how important timely support is to me and my work style.