Would I go for it again? Honestly, I’m not sure
I don’t usually write reviews but felt a bit unsure after going through this experience. When things started going wrong early on in the setup, I expected smoother support to fix issues quickly, but that wasn’t really the case. The software’s database wasn’t syncing as I hoped, and training didn’t clearly cover troubleshooting that part. I understand software can have quirks, yet the telephonic support wasn’t as responsive as I needed in that moment—sometimes my calls went unanswered or I got repeated instructions that didn’t help much. On the plus side, the invoicing and payment process was straightforward and didn’t add to my worries, which was a relief. Still, the overall onboarding left me wishing for clearer guidance and more immediate help when things faltered. Given all that, if I were to consider it again, I’d probably look for alternate options unless these support issues are improved because reliability matters a lot in remote workflow tools.