Would I do this training again? Probably not

Would I do this training again? Probably not

I found the training and onboarding mostly frustrating because I had to figure out many things on my own. The instructions were vague and often left me guessing how to use the calling tools properly or how to navigate the database feature effectively. I will say the telephonic support was responsive when I did reach out, but that felt like a last resort rather than part of a smooth onboarding. I don't think the software itself is the problem; rather it's the lack of clear guidance. Given all that, if I had the choice, I wouldn’t sign up for this training again because the time invested in working things out by myself wasn’t worth the experience.