would I do this training again? honestly, maybe not
The training sessions definitely covered everything promised, going over how to use the calling tools, dialer, and the database integration in quite some detail. I anticipated a bit more hands-on activities or interactive parts during onboarding, but it was mostly presentation-style which got monotonous after a while. The software itself worked well enough and updates came through seamlessly, but the pacing of the training made me a little impatient at times. On the plus side, the support team was helpful whenever I reached out by phone, which was reassuring. Still, given the time and format, I’m not sure I’d go for this training again. It matched what they said on offer but lacked a bit of engagement to really hold my attention throughout the sessions.