Would I do this onboarding again? Probably not

Would I do this onboarding again? Probably not

Comparing the training here to what I had used before, it felt somewhat underwhelming and less engaging. The onboarding process was slower than expected and didn’t provide as much immediate clarity on how to use the calling tools effectively. I appreciated that there was some telephonic support available, which helped when I got stuck, but overall, the pace and structure reminded me of older, less user-friendly platforms. Documentation was basic and didn’t anticipate many of the questions I had. I think I might hesitate before choosing this kind of training again, as the user experience could be more streamlined. That said, I do see some value if you have the patience to puzzle things out step by step.