Would I do this again? Yes, but with some thoughts
The sales and pre-purchase steps here made sense overall. It started with a clear explanation of what the WFHI software offers, followed by a demo of the calling tools and database features. I liked that the onboarding flow was structured logically, so I wasn't overwhelmed at any point. However, I noticed some parts of the training could have been spaced out better. For example, the session on invoicing and automatic updates felt a bit rushed, which made it harder to absorb all the info. On the plus side, telephonic support was quite responsive whenever I had a question, which balanced things out nicely. The payment process was straightforward, with clear invoices and easy sign-up. Despite this, I would have appreciated a bit more guidance on customizing the dialer settings to fit my specific workflow before moving on to other topics. If I were to do the purchase again, I would try to ask more questions upfront and maybe take the training sessions more slowly to ensure I don’t miss anything important. Overall though, their approach feels sensible and practical for someone looking to manage remote workflows effectively.