Would I do this again? Yeah, I probably would
I was looking to find software that could help me manage remote workflows better and honestly, finding what I needed was pretty straightforward with WFHI. The signup process was easy, the portal gave me enough info to figure out the main tools, and the training worked well enough to get me started even if some bits needed more working out. It did take a bit to get comfortable with the calling tools and the dialer, but once I got that sorted the whole workflow felt smoother. The database feature was pretty handy as well for keeping track of contacts, which was one of my goals going in. Paying and getting invoices was also clear enough, so nothing too complicated there. I appreciated the automatic updates too because I didn’t have to keep checking for new features. Support calls were okay, sometimes a wait but generally helpful when I did get through. So thinking about whether I’d go this route again, after all that, I’d say yes—since I could get going easily and the software mostly did what I needed, it’s worth having again for remote setup.