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WFHI review

Would I do this again? Yeah, but with some patience in support

4 out of 54 of 5Unverified experienceSupport and communication

Would I do this again? Yeah, but with some patience in support

So, when I started using the software and signing up, I found the initial support pretty decent. However, there were moments when I felt like I was explaining the same issue multiple times. The waiting times were manageable but could sometimes feel a bit long, especially when I needed quick help. The team was patient, though, and always tried to clarify my doubts clearly. I guess it's a trade-off because I was happy with the general communication but wished the calls were a bit faster without repeating info. Ultimately, the support was good enough for me to stick around and continue using the platform. The invoicing went smoothly, and the payment system was clear, so that part was hassle-free. The dialer tool worked well during my trial week, though I faced a tiny hiccup with call disconnections here and there. Overall, it was a positive experience, and yes, I would probably sign up again, keeping these minor delays in mind. It's not perfect, but the service is reliable enough to make it worth the time and effort for me.

Sanjay KapadiaUttarakhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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