Would I do this again? Not sure
I started using the software and went through the training expecting a smooth onboarding process. However, it took longer than I anticipated to get going with the calling tools and the dialer setup. The training was somewhat basic and didn’t cover everything in detail, so I had to spend extra time figuring out some features on my own. The database feature was useful but integrating it into my workflow felt a bit clunky initially. Sign-up and payment were fairly straightforward, and invoicing worked fine, which was one part I appreciated. Telephonic support was okay when I reached out, but it wasn’t always easy to get answers quickly. Overall, I felt the onboarding dragged on longer than I thought it would and I sometimes questioned if I’d make this effort again. On the other hand, the automatic updates kept software smooth and functional, so that was a plus. I think if the training was a little more comprehensive and streamlined, it could’ve been less frustrating. But as it stands, I’m not sure I’d choose this path again without some improvements in initial setup speed.