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WFHI review

Honestly, I had certain expectations going in, thinking the sign-up and purchase process would be mo

2 out of 52 of 5Verified customerSales and pre-purchase

Honestly, I had certain expectations going in, thinking the sign-up and purchase process would be mo

Honestly, I had certain expectations going in, thinking the sign-up and purchase process would be more streamlined. It wasn’t terrible, but it didn’t quite match what I had anticipated before. From the start, the instructions felt vague and I found myself needing to figure things out without much guidance. The invoicing went through fine, and payment was processed without issue, which was one good part. However, the onboarding to the actual software was rocky, and the training materials didn’t really clarify all my doubts. The dialer sometimes acted unpredictably, and the database setup was clunky. Calling the telephonic support didn’t help much either, as I was often put on hold or given answers that seemed generic. Overall, I don’t feel like this matched up well enough to recommend or jump back into without hesitation. If I had to choose again, I’d probably look elsewhere or spend more time researching because this experience left me weary. It’s not a total loss, but I can’t say I’d repeat the process with the same peace of mind that I hoped for.

Pritam ParabLadakh, IndiaExperience: Published:
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