Initially, I expected the training and onboarding with WFHI to make me very confident about managing
Initially, I expected the training and onboarding with WFHI to make me very confident about managing my remote workflow through their software. However, although the introductory sessions were okay, the pace felt somewhat rushed compared to what I thought I’d receive based on their promotional info. By the end, I still wasn’t fully comfortable with the dialer and database functions. I found myself comparing this experience with other platforms I’d tried before, where onboarding was slower but much more thorough and user-friendly. One positive was that invoicing and payment handling was clear and easy to follow. Still, the limited opportunity to ask real-time questions during training held me back. If I had a choice, I probably wouldn’t go through this particular training again. The learning curve felt steeper than I anticipated, and the confidence level I hoped to gain wasn’t quite there when the onboarding wrapped up.