Would I do this again? Mixed feelings honestly
When I first signed up, I expected the software to be pretty plug-and-play, with most things working right off the bat or with simple setup. It was somewhat the case: basic access to the calling tools and database felt fine and fairly user-friendly, but a lot of the more advanced functions required me to dive into manuals and figure things out by myself. The automatic updates thankfully kept some parts running smoothly without intervention, which was great. However, I thought the onboarding training would cover more real-case scenarios or practical tips, but instead, it felt a bit limited and I had to rely on trial and error quite a bit. Support was helpful when I called, but that was after I’d already spent a fair bit of time trying to make sense of some software quirks. In the end, the choice to use the software again depends on whether I'm ready to invest time self-learning rather than expecting out-of-the-box readiness. Mixed feelings but it’s usable with effort.